(more) Vivian, Cardworks is a Merchant Services provider, credit card. I now have more knowledge of supervisory, management to add to my over 25+ years in customer service related jobs to future employers. Company that provides world class Customer Support from our Syosset, NY offices. Was Thankful for the experience and knowledge I acquired and the ability to multitask and stay compliant and efficient to clients criteria. You never know what type of personality you'll get on a call and the demographics of where their from, but able to resolve any issues. Making the call from customers a one stop call. The best part of working was problem solving. To make a difference everyday to customers all over the USA. CardWorks Merchant Services rates as an above-average credit card processing provider according to our standards. Donald Berman is the company’s founder and former CEO. The ability to assist customers with their Cares, Questions and Concerns. CardWorks is located at 6900 Jericho Turnpike, Suite 208, Syosset, New York 11791 and is a registered ISO/MSP of Merrick Bank, South Jordan, Utah. The pay rate hourly was compatible with the standard for customer service resolutions advisor. Open policy to address any cares and concerns. We are based in Syosset, NY and have offices in FL, CA, CT, and NJ. CardWorks Acquiring - Merchant Services is an affiliate of CardWorks, Inc. Management open for suggestions and new ideas. CardWorks Acquiring - Merchant Services 1.552 følgere på LinkedIn. Steven Notos Phone Number and Email Last Update. Steven Noto is a Manager, Product Development at Cardworks Acquiring based in Syosset, New York. The entire office cleaned daily! Access to parking lot with no additional fees. Manager, Product Development at Cardworks Acquiring. The break room was equipped with comfortable seating and television. The ability to work independently as well as working amongst my peers. Unlimited overtime and 4 day 40hrs work week! The work environment was family orientated, So it was a pleasure training new employees as well as long term employees that needed assistance to comply with the clients objective, policy and procedures. So i guess they just want you sit blankly at your desk like a robot.Ĭo-workers are friendly but this job ages you quickly. CardWorks Acquiring - Merchant Services is an affiliate of CardWorks, Inc. You will also be tasked to work a weekend day of your choosing, which seems unnecessary since the call volume is very low and you will be reprimanded for being on your cell phone. if you do not read the script down to the last word you will be penal. Browse CardWorks Servicing office locations in New York State. They do offer incentive for doing well on your call monitoring each month. Prepare to get cursed out when you can't give them $100 boost on the their card! The day to day you are mainly fielding calls from broke people with terrible credit trying in inch out every dollar on their high interest plastic to make poor life decisions. Most of the class was spent combating IT issues which left us under prepared into the field. Firstly, the training class was very unorganized - puzzled why doing an in person / hybrid training would be both sufficient and practical.
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